Payment and Delivery
Privacy Policy
1. Introduction
Welcome to desqraft. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our desk pads.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order.
- Non-Personal Information: Browser type, IP address, device information, and browsing behavior on our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders.
- To communicate with you about your orders and customer service inquiries.
- To improve our website, products, and services.
- To send promotional offers, if you have opted in.
- To comply with legal obligations.
4. Payment and Delivery
We offer fast and reliable delivery services across Morocco. Below is our delivery schedule and pricing:
| Region | Delivery Time | Delivery Price |
|---|---|---|
| Tangier | D+1 to D+2 | 25 MAD |
| Casablanca, Rabat, Salé, Temara, Fes, Meknes, Marrakech, Agadir | D+1 to D+2 | 30 MAD |
| Tetouan, Oujda, Taza, Kenitra, Mohammedia, Settat, Beni Mellal, El Jadida, Safi | D+2 to D+3 | 30 MAD |
| Other Cities | D+3 to D+5 | 30 MAD |
5. 30 Days Free Trial
Try our products in your workspace: if you like them, you keep them; if not, you can request a return for a refund at no cost. Returns must be requested within 30 days after the delivery date.
6. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Third-party service providers (e.g., payment processors, shipping companies) to fulfill your order.
- Legal authorities if required by law.
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the information we hold about you.
9. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
desqraft
Email: desqraft@gmail.com
Phone: 34567890
Address: Avenue Abou el Kacem Chrif Sebti 90100 Tangier Morocco